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Refund Policy
Search-A-Roo Rental Agency is committed to fair and transparent dealings.
Service Cancellations
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Cancellations made before service delivery may be eligible for a partial or full refund, at our discretion.
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Once a service has commenced, refunds are not available due to the time and resources committed.
Exceptions
Refunds may be considered where:
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We are unable to deliver the agreed service due to regional boundaries
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There has been a clear error or failure on our part
Change of Mind
Refunds are not provided for change-of-mind once services have commenced or been completed.
Contact
Refund requests must be submitted in writing to:
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